Privacy Policy

Last Updated: December 19, 2025

1. Introduction

Welcome to CompareLoan ("we," "our," or "us"). We are committed to protecting your personal information and your right to privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our loan comparison platform and services.

2. Information We Collect

2.1 Personal Information

We collect personal information that you provide directly to us, including:

  • Name, email address, and phone number
  • Date of birth and identification documents
  • Employment and income information
  • Financial information and loan application details
  • Address and contact information

2.2 Automatically Collected Information

When you visit our platform, we automatically collect certain information, including:

  • IP address and device information
  • Browser type and version
  • Pages visited and time spent on pages
  • Referring website addresses

3. How We Use Your Information

We use the information we collect to:

  • Process and manage your loan applications
  • Connect you with lenders and financial institutions
  • Send you notifications about loan offers and updates
  • Improve our services and user experience
  • Comply with legal obligations and prevent fraud
  • Send you marketing communications (with your consent)

4. Information Sharing and Disclosure

We may share your information with:

  • Lenders and Financial Institutions: To facilitate loan offers and applications
  • Service Providers: Third-party companies that help us operate our platform
  • Legal Requirements: When required by law or to protect our rights
  • Business Transfers: In connection with mergers, acquisitions, or asset sales

5. WhatsApp Messaging

We use WhatsApp Business API to send you important notifications about your loan applications, offers, and appointments. By providing your phone number, you consent to receive WhatsApp messages from us. You can opt out at any time by replying "STOP" to our messages.

6. Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the Internet is 100% secure.

7. Your Rights

You have the right to:

  • Access and receive a copy of your personal information
  • Correct inaccurate or incomplete information
  • Request deletion of your personal information
  • Object to processing of your personal information
  • Withdraw consent at any time

8. Data Retention

We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law.

9. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to track activity on our platform and hold certain information. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent.

10. Children's Privacy

Our services are not intended for individuals under the age of 18. We do not knowingly collect personal information from children.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date.

12. Contact Us

If you have any questions about this Privacy Policy, please contact us at:

WhatsLend Pte Ltd
Email: contact@compareloan.sg
Website: www.compareloan.sg

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